Zsmarts is an online service marketplace that connects customers with verified service professionals for home, office, and specialized needs. You can compare providers, book services, and get reliable support all in one platform.

Zsmarts is a two-sided platform:

For customers: Search → Compare → Book → Review

For providers: Create profile → Get discovered → Receive bookings → Grow business

Our platform bridges both sides to deliver a seamless service experience.

Yes. All professionals go through identity verification. Many also hold insurance and complete background checks depending on service category.

• Choose a service category

• Select a provider based on ratings, reviews, prices, or location

• Pick your preferred date and time

• Confirm your booking through our secure system

We offer multiple categories such as:

• Plumbing

• Electrical

• Cleaning

• Appliance services

• Home repair

• Beauty & wellne

Yes. You may cancel or reschedule depending on the provider’s cancellation policy. Any applicable fees will be shown before confirming your change.

All payments are processed securely through our platform. We accept major online payment methods, and your transaction details remain fully protected.

If a provider fails to arrive, you can request:

• A free reschedule

• A new provider

• A refund (based on policy)

Our support team is here to help immediately.

After each service, customers can leave a star rating and detailed review. This helps maintain transparency and ensures quality for future users.

Yes. Most professionals come equipped with essential tools. If extra materials are needed, the provider will inform you before beginning the job.

Yes. You can reach our support team through: • Email • Phone • Contact form

Providers can sign up by creating an account, uploading verification documents, adding service details, and completing onboarding. After approval, they can start receiving bookings.

Absolutely. We use high-grade data encryption and secure payment systems to protect your personal and financial information.